dgwayout

Return & Refund Policy
Thanks for shopping at dbwayoutshop.
If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 4 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
For additional information in this section, create your own Return & Refund Policy.

Refund

We take full responsibilities for any damages incured during shipping process.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of
payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
For additional information in this section

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping
costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
For additional information in this section

Frequently Ask Questions

How long will I have to wait for the package to arrive?
It all depends on your location in USA. We send all items via DHL, FedEx, TNT,EMS and Xpresspost depending on the buyers location. Under normal circumstances your package is expected to be delivered in two to three business days. If you live in a poorly connected rural location, occasionally it may take a day or two longer.
How can I order?
Navigate to our shop now page and place an order. Alternatively, you can send us an email, we will be happy to help you fulfill your order.
Who is eligible to purchase on your site?
Only qualified clients over the age of 18 are welocome to purchase ,We ship to many countries such as USA, CANADA, AUSTRALIA, UK and GERMANY etc.
What happens if I don’t get my package?
If you do not get your package 24hrs after the expected arrival date, let us know and we will file a trace with USA Post. If a trace is filed, USA Post will conduct an investigation (which can take 2 business days to complete). If they can locate the package, they will ship it to you and you’ll get it a few days later. If it’s deemed “unrecoverable” or lost in transit, we will send you a 1x replacement package up to $500 of the value of your package free of charge. We do not offer postage refunds if your order arrives late due to any postal issue
Can I place larger orders than those listed on your site?
No. If you desire a larger quantity than what we have listed, you may want to co
My package is going to the wrong destination
If you’re tracking your package on the USA Post website and it looks like it’s headed to the wrong city, it’s most likely due to human error. Human errors happen on occasion as the postal employee has to manually enter each postal code in the system and if they are off by a digit/letter, it can cause a routing error and subsequent delay of 1-2 days.
How can I trust you?
My tracking number does not work. Help!
We will email you your tracking number before its been scanned in at the post office. Until it has been scanned in, your tracking number will not be trackable on the USA Post website. Please wait till the end of day and your tracking number should appear correctly. If it does not, please email us at , we will be happy to look into it for you.

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